We are excited to announce that we will be upgrading our core computer system Friday, October 9th – Monday October 12th, to better serve your banking needs.This new system will help us enhance efficiency, meet long-term growth objectives and provide a better overall banking experience for you.
During the Upgrade, some services will not be available. Please keep this guide handy so you can refer to it if any questions arise. Here, you’ll find account details, answers to frequently asked questions, a timeline and a checklist to prepare for the Upgrade.
We will continue to keep you up-to-date on when and what may be affected, what will change and what will not. You will also receive key information, specific to your products and services, via mail and access to the most current updates, including any changes to the timeline on this page.
If circumstances beyond our control cause usto change the timeline of this Upgrade and move it to a different date, we will advise you as soon as possible. Messages will be updated on our website, on the page noted above. So please be sure to check the site frequently.
We look forward to the changes ahead and plan to work swiftly and efficiently so the Upgrade is as seamless as possible for you. We thank you for your patience as we transition to our new system. If you have any questions, please contact us at 956-399-3331. Our staff is prepared and ready to answer any questions you may have about the Core Upgrade.
Respectfully,
Michael Scott
President & Chief Executive Officer
